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MaryBCGAME

Community Manager
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Everything posted by MaryBCGAME

  1. If there are issues with deposits and withdrawals, please contact our support team on the site, as no one can help with that here on our forum. Always be cautious if any staff member claims they can help and tries to assist you, as they are likely scammers. chat or email our support team: [email protected]
  2. Hi WIN10000, Thank you for sharing your journey with us. We deeply empathize with the challenges you've faced and appreciate your dedication as part of our community. Regarding your KYC and withdrawal concerns, we understand how frustrating this must be. Our KYC policies are in place to ensure compliance and security, but we’d like to help. Please share your BCGAME UID so we can review your case further. We’re also concerned about your support experience and will ensure our team addresses interactions with care and respect. Your resilience is truly inspiring, and we’ll do our best to assist you. Thank you for being part of BC.Game.
  3. yes that correct For every $500 wagered, $1 worth of BCD will be unlocked. Similarly, for every $1000 wagered, $2 worth of BCD will be unlocked.
  4. Hello, to reset your 2FA, please contact our support via email or chat here: [email protected]
  5. Hello, Thank you for being our valued VIP member and for your continued trust in our services. We sincerely apologize for the inconvenience you’ve experienced over the past few days. To help us address your issue promptly, could you please provide the following details: Your account UID or the email address used for registration. Details of your concern or the issue you’re facing so that we can handle it appropriately. We appreciate your patience and will immediately reach out to the relevant team to ensure this matter is resolved as quickly as possible. Thank you
  6. Thank you so much for your enthusiasm and your thoughtful feedback! We completely agree that listening to our community is essential for BC's growth and success. Your points about the importance of clear communication around $BC’s purpose and value are spot-on. We're actively gathering input to fine-tune our approach and ensure that the BC experience truly reflects what our players want. We’re committed to making BC the best platform out there, not only by bringing innovative changes but also by staying closely connected to our community. Your insights are invaluable, and we’d love to hear more from you and other customers about what works well and where we can improve. Let’s keep building BC together! Viva la BC!
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